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A mobile,
satellite-based,
telecommunications platform

emergency.lu is a mobile, satellite-based, telecommunications platform, created to re-establish communication (internet, phone) after a disaster, to support the coordination efforts of humanitarian organisations in the field and to contribute to saving lives during humanitarian emergencies.

When disaster strikes, equipment and personnel can be deployed to the affected area by LearJet in less than twelve hours. Communication services can also be provided in the context of chronic crises, especially in very remote areas.

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Recent
Missions

In support of UNICEF operations in Syria
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Requested by UNICEF, emergency.lu deployed a satellite terminal to Syria.

The system has been installed by trained UNICEF personnel.
Hurricane Dorian, Bahamas
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Requested via the EU civil protection mechanism, emergency.lu deployed two volunteers with one e.lu rapid deployment kit to the area affected by Hurricane Dorian – a category 5 hurricane.



Hurricane Dorian – a category 5 hurricane – made landfall over the Bahamas in Abaco Islands on 1 September, resulting in wind speeds of up to 300km/h and storm surge flooding of 18-23 feet (5.5-7 metres) above normal tide levels.

The team installed an emergency.lu satellite communication system in High Rock, Grand Bahamas, supporting the IMC (International Medical Corps) field hospital. Services are provided to the hospital personnel, patients and the public.
All missions

A public-private partnership

emergency.lu is a public-private partnership by the Ministry of Foreign Affairs of Luxembourg in collaboration with a consortium of Luxembourg companies and organisations: SES, HITEC and Luxembourg Air Rescue. It is designed to help the humanitarian and civil protection community in the field to (re-) establish telecommunication services and support effective communication and coordination of first responders. Emergency.lucan be deployed by the Government of Luxembourg anywhere in the world within hours of a natural catastrophe or man-made crisis.

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emergency.lu
6, rue de la Congrégation | L-1352 Luxembourg | +352 247 82351
www.gouvernement.lu/cooperation
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