A mobile satellite-based, telecommunications platform.
A programme since 2012 by
Who we are
emergency.lu is a platform created to re-establish communications following man-made or natural disasters to support the coordination efforts of humanitarian organisations in the field.
In numbers
Recent missions
Farchana, Chad 2023
- Humanitarian crisis
- Support
The conflict in Darfur has led to the looting and destruction of large numbers of UN offices, guesthouses and warehouses across the region, as well as the evacuation of international staff and the sel…
Learn moreTurkiye earthquake 2023
- Humanitarian crisis
- Natural disaster
On 6 February 2023, at 04:17 TRT (01:17 UTC), a Mw 7.8 earthquake struck southern and central Turkey and northern and western Syria. The epicenter was 37 km (23 mi) west–northwest of …
Learn moreTonga
- Natural disaster
One of the largest eruptions of the Hunga-Tonga-Hunga-Ha-apai underwater volcano in the past 30 years occurred on 15 January 2022. Requested by the emergency telecommunications cluster, Luxembourg dep…
Learn moreInsights
ETC Operations Course 2023
- Capacity Building
The ETC Operations Course is a three-day training course which is directed towards Humanitarian responders who are likely to deploy with the ETC or as part of other inter-agency ICT emergency responses.
Vaccine Refrigerators & Transport Boxes to Gaza
- Operations
Luxembourg has provided, through the EU humanitarian response capacity, medical and logistical support including:
What our partners say
"In the field, it’s not just about only technical support but requires trust, reliability and work together as family – We have come a long way to building this trust and partnership with emergency.lu and it continues to strengthen and deepen."
Phyza Jameel
Services for Communities Adviser for ETC, WFP